Privacy Policy
Fractionex (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our platform.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our platform.
1. Information We Collect
a) Information You Provide
We may collect the following information when you register or interact with our platform:
Personal Details: Name, email address, phone number, and postal address.
Account Information: Login credentials and verification documents for compliance with legal and regulatory requirements.
Transaction Information: Details of property token purchases, sales, and related activities.
b) Information We Collect Automatically
When you use our website, we may automatically collect:
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on our platform, and links clicked.
Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.
c) Information from Third Parties
We may receive information from third-party services such as payment processors, social media platforms, and identity verification services.
2. How We Use Your Information
We use your information to:
Provide and manage the Fractionex platform and services.
Process transactions, including buying, selling, and managing property tokens.
Comply with legal, regulatory, and compliance obligations.
Improve our platform’s functionality, security, and user experience.
Communicate updates, offers, and promotional content (with your consent).
Detect and prevent fraud or unauthorized activities.
3. How We Share Your Information
We may share your information with:
Service Providers: Third parties that assist with payment processing, hosting, customer support, and compliance.
Legal Authorities: To comply with legal or regulatory requirements.
Business Partners: For tokenization and property management services.
With Your Consent: If you opt to share your information for specific purposes.
We never sell your personal information to third parties.
4. Data Security
We implement robust security measures to protect your data, including:
Encryption of sensitive information.
Secure servers and firewalls.
Regular security audits and updates.
However, no system can guarantee absolute security. Please take steps to secure your account, such as using strong passwords and enabling two-factor authentication.
5. Your Rights
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Update any inaccuracies in your information.
Delete Your Data: Request the removal of your personal information, subject to legal obligations.
Opt-Out of Communications: Manage your preferences for marketing and promotional content.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies Policy
Our website uses cookies to enhance your experience. Cookies help us:
Recognize your preferences.
Provide tailored content.
Analyze website performance.
You can control cookie settings through your browser. However, disabling cookies may affect your user experience.
7. International Data Transfers
If you access our services outside the UK or EU, your data may be transferred to and processed in countries with different data protection standards. We ensure such transfers comply with applicable laws to safeguard your information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”
9. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact uus using the details contained on this site.
This Privacy Policy is designed to give you confidence in how we handle your data. Thank you for trusting Fractionex with your information.
